Loyalty Program Management

Uploading Data From a Legacy Loyalty Program

Are you transitioning to Friendbuy from an existing loyalty program? If yes, we will need to upload your customer data so that they can continue to build off their existing point balance. Data Upload…

Anton Co
Updated by Anton Co

How to Set Up Purchase Based Member Tiers Program

Member Tiers enables you to classify customers into different tiers based on their purchasing behavior, effectively acknowledging and incentivizing their spending. By rewarding higher spending or mor…

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How to Set Up a Points-Based Member Tier Program

Member Tiers enables you to classify customers into different tiers based on their purchasing behavior, effectively acknowledging and incentivizing their spending. By rewarding higher spending or mor…

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How to Set Up Points Redemption Options

Maximizing Customer Engagement with Reward Redemption At the heart of a successful loyalty program lies the exciting opportunity for users to redeem their hard-earned points for rewards or products.…

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How to Set Up Shopify Coupon Code Integration in a Loyalty Earning Event

This article explains how to apply a Shopify Coupon to a loyalty earning event reward in the Friendbuy loyalty platform. This article also explains how to set up a Shopify integration.

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How to Set Up a Loyalty Opt-in CTA

This Friendbuy support articles explains how to setup a loyalty opt-in widget for your customer loyalty program.

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Understanding the Loyalty Analytics

The Loyalty Analytics dashboards are a great way to get a grasp on how your loyalty program is performing--and to help find areas of improvement to increase the success of your program. We'll be cove…

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How to Create an Earning Event

How to Create an Earning Event. With Earning Events, you can set up a diverse range of rewards, ensuring every interaction with your brand feels special for your customers. From the Loyalty section,…

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How to Configure an Earning Event in your Loyalty Program

How to Configure an Earning Event. The following information will help you configure an earning event and determine what reward to distribute and when to distribute the reward. Think of this as the b…

Anton Co
Updated by Anton Co

How to set up expiration for Points or Account Credit

This Friendbuy support article explains how to set up an expiration timeline for account credit or points.

William Harper
Updated by William Harper

How to Create, Edit, and Manage Loyalty Emails

Loyalty emails are a great way to communicate with your customers after they've completed an Earning Event , redeemed points for coupons or various rewards, or to let them know before their points ar…

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