Setting Up Max Clicks for Referral Links

William Harper Updated by William Harper

Overview

To help prevent fraudulent usage of the referral program, Friendbuy allows you to configure a maximum number of clicks allowed on a referral link before the link becomes automatically disabled. These settings can especially help to protect the integrity of the campaign if a customer decides to post their referral link on a public page such as a coupon-sharing website. In this help article, we will go over how to set up the max limit for your referral campaign!

Setting Up Max Clicks for a Campaign

You can set up Max Clicks at the campaign level by going to Referral > Select Your Campaign > General > Max Clicks. This setting is disabled by default and is optional to set up. 

Step 1

Click on the toggle button to enable the feature when needed. 

Step 2

Set the desired click limit by entering a numerical value in the respective field. 

Step 3

Click Save if your campaign is not yet running, or Publish Changes if your campaign is running, in the top right-hand corner of your screen. Be sure to double-check each input is correct before pushing your changes live to the referral program.

Congratulations, your Max Clicks limit has now been successfully configured! When a customer clicks through a referral link that has already hit its maximum limit, the customer will be redirected to your Referral Link Fallback URL. By default, this will take the customer to a 'We’re sorry. This referral offer is no longer available' page hosted by Friendbuy. You can learn more about how to set up a Referral Link Fallback URL by clicking here.

Additional Notes

  • Each Advocate share channel (PURLs, Email, SMS, social channels, etc) is a unique referral link with a unique click count that is checked against the settings current limit.
    • The counts are not combined across referral links, so if one link from an advocate gets blocked, others will remain active
  • Click counts are accumulated over the lifetime of the link, starting on June 28, 2021

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