Email & SMS Report

William Harper Updated by William Harper

Overview

The ‘Email & SMS’ report allows you to see a list of all of the emails and phone numbers that have been entered into the Friendbuy widgets, or any API calls that you have set up with the platform. This will allow you to see who has opted in to email and SMS communications, and is a great way of growing your marketing database. Here are some key terms and definitions:

Top Metrics

TOTAL xxx EMAIL CAPTURES

The number of emails and/or phone numbers entered into a referral widget 

TOTAL xxx EMAIL OPT-INS

The number of emails that opted in to receive marketing messages from your brand.

TOTAL xxx SMS OPT-INS

The number of phone numbers that opted in to receive marketing messages from your brand.

Report Details

Date

The date and time that the email/phone number was entered into the Friendbuy platform, whether it be through a widget or through an API call.

User

The details surrounding the user who had inputted their email into the platform. This will include:

  • Email
  • Name (if entered/applicable)
  • Phone Number (if entered/applicable)
  • Customer ID (if available)

Type

The type of user that inputted their email address, which will be either an ‘Advocate’ or a Referred ‘Friend’.

Referral Details

The details of the referral widget where the email address was entered. This will include:

  • Campaign
  • Widget

Email Opt-in Status

The status of the user’s opt-in to your email marketing communications. This will be either ‘True’, ‘False’, or N/A (if the user doesn't see an opt-in checkbox during the referral flow)

SMS Opt-in Status

The status of the user’s opt-in to your SMS marketing communications. This will be either ‘True’, ‘False’, or N/A (if the user doesn't see an SMS opt-in checkbox during the referral flow)

How did we do?

Exporting Reports from Friendbuy

Advocate Rewards Report

Contact