Getting Started with Friendbuy
Referral Campaign Management
Campaign Settings
How to Archive a Referral Campaign
How to Configure Tiered Rewards
How to Create a New Referral Campaign
How to Generate Personalized URLs (PURLs) for Advocates
How to Run an A/B Test
How to set up Referral Code Personalization for PURLs
Setting Up Max Clicks for Referral Links
Setting Up a Friend Incentive
Setting Up an Advocate Reward
Widgets
How to Apply Theme Changes to a Widget
How to Create a New Theme
How to Make Changes to a Theme
How to Test a Widget
How to configure your Terms & Conditions
How to set up a Ribbon for your site
How to update a Widget or Theme to the latest version
Emails
Settings & Configurations
Code Banks
How to Add Codes to an Existing Code Bank
How to Create a New Code Bank
How to Generate Coupons in Bulk for Shopify
Setting Up Low Code Bank Notifications
Program Integrity
Integrations
How To Enable the Attentive Integration
How to Enable the Cordial Integration
How to Enable the Iterable Integration
How to Enable the Klaviyo Integration
How to Enable the ReCharge Integration
How to Enable the Tremendous Integration
How to Integrate Friendbuy with CartHook
How to Leverage the Friendbuy and Ethyca Integration
How to Leverage the Friendbuy x DataGrail Integration
How to set up the Segment Web-Mode (Destination Actions) Integration
Customer Service Portal
How do I check the status of a referral?
How to Block an Email Address
How to Manually Add Credit to a Customer's Account
How to Manually Remove Credit from a Customer's Account
How to Search for a Customer Profile
How to create a Manual Referral
Override a Rejected or Pending reward
Reasons for Rejected Advocate Rewards and Friend Incentives
Resend Reward Email
The Referred Friend put in their email address but didn’t get their coupon code. How do I find this?
Why didn't the Advocate receive a Reward for a successful referral?
Why was my customers reward rejected?
Analytics & Reports
Common FAQs
Difficulty downloading reports after you receive an export email?
How are Conversions Tracked in Friendbuy?
How do I change my password?
How long is the Referred Friend attribution window
How to Apply Theme Changes to a Widget
How to Create a New Theme
What are Fraud Checks, Tier Checks, and Rules Checks in the Rewards Report?
What are some common scenarios, and how do I troubleshoot them?
What do the Reward Statuses and Definitions mean?
What does Fraud Protection do?
What is a Friend Widget?
What is a self-referral redirect URL?
What is a typical referral flow?
Workflow Recipes
Automatically Prompt a Referral Post Purchase in Attentive
How to Leverage Friendbuy with Kustomer
How to Send Referral Links Post Positive Product Review (Okendo)
How to Send Referral Links Post Purchase through Klaviyo
How to send Referral Links Post Product Review (Yotpo)
How to send one time emails with referral links through Klaviyo
Send Referral Program Text Messages Through Attentive
Send a Triggered Text to Prompt a Referral After a Positive Review with Attentive and Okendo
Trigger a Direct Mail Campaign to Drive Referral Program Awareness (Friendbuy x Iterable x Poplar)
Developer Documents
- All Categories
- Referral Campaign Management
- Widgets
- How to update a Widget or Theme to the latest version
How to update a Widget or Theme to the latest version
Overview
To ensure your Widgets and Themes are updated to the latest build version, follow the steps below.
For Updating a Widget
Step 1
Navigate to the desired widget within Referral > Edit the campaign > go to the Widgets tab > select the desired widget > click View/Edit Widget to open the widget builder > In the bottom right corner you will have the option to click Update to the latest version in blue text if the widget is using not using the latest version available.
Step 2
Click the Save button in the upper right corner to apply the change. When the widget saves successfully a temporary message will appear to confirm the widget has been saved. Afterward, you can click the red X button above the Save button to close the widget builder.
Step 3
You must click Publish Changes in the upper right corner of the campaign for all saved changes to take effect.
For Updating a Theme
Step 1
Navigate to the desired custom theme within the Themes section > select the desired theme > click Edit to open the widget builder > In the bottom right corner you will have the option to click Update to the latest version in blue text if the widget is using not using the latest version available.
Step 2
Click the Save button in the upper right corner to apply the change. When the widget saves successfully a temporary message will appear to confirm the widget has been saved. Afterward, you can click the red X button above the Save button to close the widget builder.
