Getting Started with Friendbuy
Referral Campaign Management
Campaign Settings
How to Archive a Referral Campaign
How to Change Your Referral Offer
How to Configure Tiered Rewards
How to Create a New Referral Campaign
How to Generate Personalized URLs (PURLs) for Advocates
How to Generate Personalized URLs (PURLs) through Our API
How to Run an A/B Test
How to set up Referral Code Personalization for PURLs
Setting Up Max Clicks for Referral Links
Setting Up Shopify Coupon Code Integration
Setting Up a Friend Incentive
Setting Up an Advocate Reward
Widgets
How to Apply Theme Changes to a Widget
How to Create a New Theme
How to Create a Post Purchase Overlay
How to Make Changes to a Theme
How to Setup a Friend Landing Page
How to Setup an Advocate Landing Page
How to Test a Widget
How to configure your Terms & Conditions
How to set up a Ribbon for your site
How to update a Widget or Theme to the latest version
Emails
Settings & Configurations
Code Banks
How to Add Codes to an Existing Code Bank
How to Create a New Code Bank
How to Generate Coupons in Bulk for Shopify
Setting Up Low Code Bank Notifications
Program Integrity
Integrations
How To Enable the Attentive Integration
How to Enable the Cordial Integration
How to Enable the Iterable Integration
How to Enable the Klaviyo Integration
How to Enable the Tremendous Integration
How to Integrate Friendbuy with CartHook
How to Leverage Friendbuy With ReCharge
How to Leverage the Friendbuy and Ethyca Integration
How to Leverage the Friendbuy x DataGrail Integration
How to set up the Segment Web-Mode (Destination Actions) Integration
Customer Service Portal
How do I check the status of a referral?
How to Manually Add Credit to a Customer's Account
How to Manually Remove Credit from a Customer's Account
How to Search for a Customer Profile
How to create a Manual Referral
Override a Rejected or Pending reward
Reasons for Rejected Advocate Rewards and Friend Incentives
Resend Reward Email
The Referred Friend put in their email address but didn’t get their coupon code. How do I find this?
Why didn't the Advocate receive a Reward for a successful referral?
Why was my customers reward rejected?
Analytics & Reports
Common FAQs
A Glossary of Terms
Difficulty downloading reports after you receive an export email?
How are Conversions Tracked in Friendbuy?
How do I change my password?
How long is the Referred Friend attribution window
How to Apply Theme Changes to a Widget
How to Create a New Theme
What are Fraud Checks, Tier Checks, and Rules Checks in the Rewards Report?
What are some common scenarios, and how do I troubleshoot them?
What do the Reward Statuses and Definitions mean?
What does Fraud Protection do?
What is a Friend Widget?
What is a self-referral redirect URL?
What is a typical referral flow?
Workflow Recipes
Automatically Prompt a Referral Post Purchase in Attentive
How to Leverage Friendbuy with Kustomer
How to Prompt a Referral After a Positive Review with Friendbuy and Trustpilot (via Klaviyo)
How to Send Referral Links Post Positive Product Review (Okendo)
How to Send Referral Links Post Purchase through Klaviyo
How to send Referral Links Post Product Review (Yotpo)
How to send one time emails with referral links through Klaviyo
Send Referral Program Text Messages Through Attentive
Send a Triggered Text to Prompt a Referral After a Positive Review with Attentive and Okendo
Trigger a Direct Mail Campaign to Drive Referral Program Awareness (Friendbuy x Iterable x Poplar)
Developer Documents
- All Categories
- Settings & Configurations
- Code Banks
- How to Add Codes to an Existing Code Bank
How to Add Codes to an Existing Code Bank
Updated
by William Harper
Overview
If your Code Bank is running low on codes or is empty, you can upload additional coupon codes or gift card links, depending on the type of Code Bank set up. Note: if you would like to create a new Code Bank instead, follow instructions in this article.
Friendbuy supports the following code types:
- Coupon Codes
- Gift Cards (eCommerce Store)
- Reward Links (3rd Party Gift Cards/Cash)
Instructions
Step 1
Navigate to Code Banks and then click the File Upload icon in the top right corner of the Code Bank you would like to add codes to.

Step 2
Upload a plain text file in either CSV or TXT format containing a list of unique codes in the first column (required). Do not include column headers in the file.
If a PIN is used for the customer to redeem the code, sometimes for gift cards, include the PIN for each code in the second column along the corresponding row (optional).

Step 3
Click Upload. The new codes will be added to the available count within the Code Bank, except for duplicates.
You may need to refresh the page to see an updated count of the codes that were uploaded.

- Each code that contains alphabetical characters will be lowercased to become case insensitive when distributed to a customer. If you would like codes to be case sensitive (not lowercased), please contact support@friendbuy.com before uploading the codes.
- Codes will be distribted from the Code Bank in a randomized order, not the same list order they were uploaded.
- If uploading PINs, only use PIN codes that contain alphanumerical characters. Do not use special characters like < or >.