Fraud Prevention
How to Block a Referral Code
Overview. Scenarios arise when an Advocate may violate the terms and conditions of your referral program and you would like to block their Referral Link so they do not receive future Friend incentive…
How to Block an Email Address
Overview. Scenarios arise when an customer may violate the terms and conditions of your referral or loyalty program. You can block their email address(es) so they do not receive future rewards. This…
Fraud Settings and Business Rules
Overview. Preventing fraudulent use of the referral program is key to establishing growth using our platform, and we have all the tools you need to mitigate this as much as possible. In this help art…
Configuring a Global Reward Allowance
Overview. In our platform, you have the ability to set a Global Reward Allowance that a customer can receive across all of your Friendbuy campaigns. With this setting, you can set a maximum number of…
Configuring a Referral Link Fallback URL
Overview. Throughout the life of your referral program, you might change your program settings and your old referral links may be out of date. But what happens when one of your customers clicks throu…
How to set up expiration for Account Credit or Points
Overview. If you are rewarding your customers with Account Credit or Points managed directly on Friendbuy's ledger, you can set those credits to automatically expire after a certain amount of time if…
How the Similar Email Address Fraud Check Works
Overview. The Similar Email Address check, found in our suite of Program Integrity rules, is one of the most important methods to preventing fraudulent usage of the referral program. At its' core, it…
