How to Display Loyalty Points on a Product Detail Page (PDP)
Overview. Friendbuy’s Loyalty Points Preview on PDP feature allows you to dynamically display how many points a shopper will earn for a product purchase—right on the product detail page. This persona…
Shopify Checkout Extensibility
If you are transitioning to Shopify Checkout Extensibility, please be aware of the following important updates and adjustments: New Tracking Method: Shopify has shifted its purchase tracking system t…
Referral Performance Analytics Dashboard
Overview. The Referral Performance Dashboard makes it easy to see how your referral program is performing — from advocate engagement to customer growth and revenue impact. This guide will walk you th…
How to set up Referral Code Personalization for PURLs
This Friendbuy support article explains how to set up Referral Code Personalization for PURLs that are used by Advocates in your referral marketing platform.
How to Search for a Customer’s Referral Link in the Friendbuy Platform
Overview. Merchants can easily look up customer referral links within the Customer Lookup tool in Friendbuy. This feature helps customer service teams quickly retrieve referral information to share w…
Referral Analytics Dashboard Overview Metrics
Overview. The Referral Analytics Dashboard provides metrics to give marketers more insight into referral performance. These updates improve visibility into both advocate and friend engagement across…
Advocate Reward Email Analytics
Overview. The Advocate Reward Email Analytics dashboard helps you measure the performance of the emails that are sent to Advocates when they've earned a referral reward. These metrics allow you to un…
Manually Opt a Customer In or Out of Loyalty
In some cases, you may need to update a customer’s loyalty status yourself — for example, if they joined through a support request or asked to opt out. Friendbuy’s Customer Lookup tool makes this qui…
Friendbuy + Stripe Integration (Referral Program)
Overview. The Friendbuy + Stripe integration makes it easy for brands to seamlessly reward customers and drive more referrals — without any manual work. With this integration, you can automatically i…
Loyalty Email Analytics
Overview. Track and optimize the performance of your loyalty program emails with Friendbuy’s Loyalty Email Analytics. This dashboard allows you to measure engagement, behavior, and revenue impact acr…
Shopify Coupon Codes Integration
This Friendbuy support article explains how to set up a Shopify coupon code integration for your referral campaign.
Rolling Points Expiration Reminder Emails
Overview. Keep your loyalty members engaged and help them redeem their points before they expire—with automated, timely reminder emails. This email type helps you notify your loyalty program members…
How to Configure an Earning Event in your Loyalty Program
How to Configure an Earning Event. The following information will help you configure an earning event and determine what reward to distribute and when to distribute the reward. Think of this as the b…
Setting Up an Advocate Reward
This Friendbuy support article explains how to set up an Advocate Reward in your referral program.
How to Enable the Klaviyo Integration
This Friendbuy support article explains how to enable Friendbuy's integration with Klaviyo.
