How to configure your Terms & Conditions
This Friendbuy support article provides an overview the best practices for setting up Terms & Conditions for your referral marketing program.
Shopify Thank You Page Referral CTA Banner
Overview. The Shopify Thank You Page Referral CTA enables you to display a high-visibility referral prompt to customers immediately after they complete a purchase - one of the highest-intent moments…
How to Integrate Friendbuy with Shopify POS for Loyalty and Referral
Integration Overview. Friendbuy’s Shopify POS Integration allows merchants to seamlessly extend their referral and loyalty programs to in-store purchases. Store associates can easily enroll customers…
How to Enable the Klaviyo Integration
This Friendbuy support article explains how to enable Friendbuy's integration with Klaviyo.
Advocate Referral Widget Source Tracking
Overview. Friendbuy's source tracking feature lets you see exactly how advocates are finding and accessing your Advocate Landing Page. By reading UTM parameters in the landing page URL, Friendbuy att…
Manually Reward Customers via CSV Upload
Overview. Use the Manual Reward Upload tool to grant loyalty points to customers for activities that occur outside of Friendbuy’s automatic tracking - for example, leaving a product review on a third…
How to Send One Time Emails with Referral Links through Braze
Overview. This guide walks through how to send a dedicated, one-time email featuring each Advocate’s Friendbuy Personal Referral Link (PURL) using Braze. Once the Friendbuy–Braze integration is activ…
How to Prompt a Referral After a Positive Review with Friendbuy and Trustpilot (via Braze)
Overview. Leverage integrations with Trustpilot, Braze, and Friendbuy to invite customers to refer friends after they’ve submitted a positive product review. Customers who leave strong reviews are hi…
How to Email Coupon Codes Through Braze to Advocates and Friends After They Are Distributed by Friendbuy
Overview. When Friendbuy distributes rewards such as Advocate Reward Codes or Referred Friend Incentive Codes, these coupon codes are also synced to Braze as custom attributes on user profiles. This…
How to Promote Your Referral Program via SMS (Through Braze)
Overview. Drive more referrals and generate incremental revenue by sending automated SMS messages encouraging customers to refer friends after they’ve made a purchase. Braze’s Canvas allows you to pe…
How to Send Coupon Codes Through Braze SMS to Advocates and Friends After They Are Distributed by Friendbuy
Overview. When Friendbuy distributes a reward to an Advocate or a Referred Friend, the corresponding coupon code is added as a custom attribute on the user's Braze profile. This allows Braze to send…
How to Trigger a Text to Remind Referred Friends to Redeem Their Incentives (Through Braze)
Overview. When a Referred Friend qualifies for an incentive through the referral program, Friendbuy displays their coupon code on the onsite incentive widget and sends a Friend Incentive email contai…
How to Send Referral Links Post Purchase Through Braze
Overview. This guide walks through how to automatically send post-purchase referral emails through Braze. The workflow ensures that each customer receives: Email #1: A personalized post-purchase emai…
Email Types for Your Referral Program
This Friendbuy support article explains how to set up various email types for your referral marketing program.
How to Trigger a Text to Remind Advocates to Redeem Referral Rewards (Through Braze)
Overview. When an Advocate earns a reward through the Friendbuy referral program, Friendbuy sends them an email that includes the reward amount and the coupon code. To increase reward redemption, you…
