How to Run an A/B Test

This Friendbuy support article provides an in-depth explanation of how to run an A/B test in your referral marketing program.

Receipt Scanning for Loyalty

Friendbuy's Receipt Upload feature allows merchants to reward loyalty members for in-store purchases by submitting physical receipts. Merchants can configure multiple receipt scanning earning events,…

How to Archive a Referral Campaign

This Friendbuy support article explains how to archive a referral campaign.

A Glossary of Terms

This Friendbuy support article provides a glossary of terminology specific to the Friendbuy platform and referral marketing programs.

Override a Rejected or Pending reward

This Friendbuy support article explains how to override a rejected or pending reward for a customer.

Configuring a Referral Link Fallback URL

This Friendbuy support article explains how to configure a referral link fallback URL for your referral marketing program.

Trigger a Direct Mail Campaign to Drive Referral Program Awareness (Friendbuy x Iterable x Poplar)

This Friendbuy support article explains how to trigger a Poplar direct mailing once an Advocate's information is added to your Iterable subscriber list.

Configuring a Global Reward Allowance

Friendbuy enables you to set a Global Reward Allowance that a customer can receive across all of your Friendbuy campaigns. This support article explains how to set a maximum number of rewards or maximum monetary value a customer can receive over a select period of time.

What is a self-referral redirect URL?

This Friendbuy support articles provides an overview of self-referral redirect URLs and explains their importance to the integrity of a referral marketing program.

What is a typical referral flow?

This Friendbuy support article provides an overview of the typical referral flow for a referral marketing program.

Setting Up a Friend Incentive

This Friendbuy support article explains how to set up a Friend Incentive for your referral campaign.

What is a Friend Widget?

This Friendbuy support articles provides an overview of the Friend Widget and its importance in running a successful referral marketing program.

Automatically Prompt a Referral Post Purchase in Attentive

How to trigger a prompt via text for your customer to refer after they purchase. One of the best times to drive referral program awareness is to trigger a prompt to refer at specific touchpoints with…

Manually Opt a Customer In or Out of Loyalty

In some cases, you may need to update a customer’s loyalty status yourself — for example, if they joined through a support request or asked to opt out. Friendbuy’s Customer Lookup tool makes this qui…

How to Create a New Code Bank

This Friendbuy support article explains how to create a new code bank for your referral or loyalty programs.